1. Website publisher
In accordance with article 6-III of French Act No. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN) and article R. 123-237 of the French Commercial Code, the Dear Santa website, available at https://dear-santa.co, is published by:
- HKG Lab
- Simplified joint-stock company (SAS) with a share capital of €1,000
- Registered office: La Maison Bleue, 16 rue Alsace Lorraine, 76000 Rouen, France
- Registered with the Rouen Trade and Companies Register (RCS) under number 108 490 830
- SIREN: 108 490 830 — Management number: 2026B01541
- Intra-community VAT number: FR60 108 490 830
- Email: contact@dear-santa.co
- Website: https://dear-santa.co
Publication director: Aymeric Gin, President.
Dear Santa is the trade name under which HKG Lab operates this website.
2. Hosting
The website is hosted by:
- Rocket.net, Inc.
- 9450 W Bryn Mawr Ave, Suite 100, Rosemont, IL 60018, United States
- Website: www.rocket.net
3. Activity
Design, production and sale of personalized digital content, in particular personalized video messages from Santa for children, sold online to consumers, individually, and delivered digitally.
4. Intellectual property
All elements of the website (text, videos, images, graphics, logo, animations, databases, software) are the exclusive property of HKG Lab, unless otherwise stated.
Any reproduction, display, modification, publication or adaptation of all or part of these elements, by any means, is prohibited without the prior written permission of HKG Lab.
The personalized video delivered to the customer is for private and family use only. Any public or commercial use of it is prohibited.
5. Liability
HKG Lab strives to provide accurate and up-to-date information, but cannot guarantee that it is accurate, complete or current.
You use the website at your own risk. To the extent permitted by law, HKG Lab cannot be held liable for any direct or indirect damage resulting from its use.
6. Products and services
HKG Lab offers personalized video messages from Santa, made from the information provided by the customer (such as the child’s first name, age and a good deed from this year), sold as a one-time payment and delivered by email.
These products are governed by our Terms of Sale, which set out in particular the delivery terms, the rules that apply to personalized digital content and our money-back guarantee.
7. Personal information
Personal information is handled by HKG Lab, whose details are listed in section 1.
Information about the child (first name, age, good deed) is collected for the sole purpose of making the personalized video ordered. It is never transferred to third parties or used for any other purpose.
How we collect and use your information is explained in our Privacy Policy, which complies with Regulation (EU) 2016/679 (GDPR) and includes the information required for US users.
You have the right to access, correct, delete, restrict, object to and receive a copy of your information, as well as the right to set instructions for what happens to it after your death. To use these rights, please go to our Contact page.
You also have the right to file a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr.
8. Cookies
The website uses technical cookies and, with your consent, analytics and advertising cookies. You can manage your preferences at any time through our cookie banner or your browser settings. Their purposes and retention periods are explained in our Privacy Policy.
9. External links
The website may contain links to third-party websites. HKG Lab has no control over their content and accepts no liability for any damage that may result from visiting them.
10. Governing law and disputes
This legal notice is governed by French law. This does not deprive consumers of the protection of the mandatory laws of the state where they live.
Any complaint can be sent to us at contact@dear-santa.co or through our Contact page. If no amicable solution can be found, the dispute may be brought before the competent courts. As a consumer, you may also bring a claim in the courts of the place where you lived when the contract was concluded or when the harmful event occurred, where the law allows it.